Read the full thread on Battle.net
Ferelith 		November 15th, 2012 at 7:51am http://wow.joystiq.com/2012/11/14/how-feedback-works-and-why-it-matters/#continued

Yes, this is from WoWInsider and speaks directly to the WoW community, more importantly it adresses the forum communities.

This should be a must read before posting imo. Alot of things in this article I can learn from myself, having been guilty a few times of throwing virtual chairs at Devs and CMs.
Vaneras 		November 15th, 2012 at 8:02am This article is a pretty good read indeed, and even though it speaks a lot about the World of Warcraft community, it is still very relevant to the StarCraft and Diablo communities as well.