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November 8th, 2012 at 5:42pm Got email this morning from Blizz my account has been locked "due to an unusual change in my access pattern". Got home from work, logged in to my account right away without any additional verification. Checked my account...and 4 mil gold gone...WTF....... |
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November 8th, 2012 at 7:12pm
I'm so sorry to hear that. :( I would definitely encourage you to contact Customer Support so that our representatives can investigate. This is a great article that will walk you through everything you need to do (including what steps you can take to help secure your account): https://us.battle.net/support/en/article/compromised-diablo-iii-account If we can, we'll help out. In the meantime, consider a Battle.net Authenticator or SMS Protect as additional security options. You can learn a bit more about them here: https://us.battle.net/support/en/article/battle-net-authenticator-faq https://us.battle.net/support/en/article/battlenet-sms-protect |

